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Assistant General Manager Location: US-FL-Pinecrest Email this job to a friend
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- Assist in fostering a culture of five star customer service and cultivating a team environment that provides exceptional customer service while working with the General Manager to ensure all staff members perform at a high level
- Assist in leading the studio team in service and product knowledge to motivate them to meet/exceed sales goals
- Support driving sales through promoting and recommending membership packages
- Assist in the execution and coordination of the companys marketing and ongoing sales drivers (pre-sale events, studio events, outreach), and manage local grassroots marketing initiatives through community events, partnerships, B2B, and word-of-mouth referrals
- Manage client accounts such as freezes/terminations and follow up on declination of auto-pays and
- Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, and facilities maintenance
- Serve as an expert on Restore products and services to set an example and coach other team members technical skills, sales strategy and orientation toward hospitality and education.
- Ability to work flexible schedules including on weekends and holidays as directed by business needs
- Ensure a safe and clean studio environment for members and guest
- Demonstrate a commitment to the vision, mission and goals of Restore, modeling the values and culture
Requirements - Minimum one year of management, or supportive leadership role experience
- 4+ years of customer facing experience, preferred
- Proven success in sales and team leadership
- Exceptional communication skills, both written and verbal
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
Benefits - Medical, dental, vision, disability and life insurance within 30 days
- PTO
- Free and discounted services
- 7 paid holidays a year
- 401k retirement plan with vested employer match
- Career advancement opportunities
Restore Hyper Wellness
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