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Job Description

JOB DESCRIPTION

Job Title: Associate Agency Development Manager

Location: Ahmedabad, Anand, Bharuch, Bhavnagar, Gandhidham, Godhra, Jamnagar, Junagadh, Mehsana, Nadiad

Department: Agency

Band: 5

Reporting To: Associate Partner Management / Partner

Supervising: Agent Advisors

Location: Agency Office

Job Summary:

Responsible for

o Agent Recruitment

o Agent Development

o Meet Business targets

o Customer Centricity

Key Responsibilities:

1. Agent Recruitment

• Develop various sources of agent hiring & build a team of agent & agent pipeline(link removed)
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring

2. Agent Development

• Ensure product knowledge by ways of training
• Field demonstration (FODs)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

3. 3(link removed) Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency
• Ensure companies product mix sales ration and adhere to the business norms.

4. Customer Centricity

• Be a brand ambassador & a customer champion
• Follow Co. sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per Co. standard.

Must have: