Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures.

Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.

Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.

Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.

Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.

Position involves data entry and preparation of export documentation in a fast-paced environment.

Attention to detail and accuracy is required as well as the ability to work in team environment.

Position requires a self-starter with experience in troubleshooting potential issues, problem solving, and the desire to provide superior customer service.

Great attendance and a positive attitude.