10-2p

Bank teller needs 2+ years of customer service and cash handling experience

Bank teller requires:

• Banking experience preferred, including processing account transactions, new accounts, and experience with complying to all governing regulations, especially the Bank Secrecy Act requirements


• High School Diploma or equivalent required

Bank teller duties:

• • Responds to client inquiries on the telephone or in person, and either solves customer problems on their own or escalates problems to his/her supervisor for resolution while adhering to client privacy and confidentiality guidelines
  
  • Serves as a party in dual control activities such as servicing ATMs, nightly drop, cash count, and monthly audits
  
  • Identifies opportunities to recommend Bank products and services based on client needs and refers client to platform personnel for needs assessment if applicable
  
  • Processes all transactions within assigned limits, maintains cash drawer, and properly balances cash drawer at the end of each work day
  
  • Processes rejects, loan payments, reviews branch reports, and completes audits as assigned by Operations Manager
  
  • Assists with the daily branch settlement and reconcilement process, including oversight for night deposit and ATM balancing
  
  • Works with the Teller team to enhance customer service expectations and provides responsive, quality client service at all times
  
  • Takes ownership of the Teller line workflow
  
  • May be assigned the responsibility of vault teller completing all duties related to this task
  
  • Adheres to all bank policies and security procedures
  
  • Provides an outstanding customer service experience