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Job TitleBilingual Capability Expert - ECommerce
Job Description
This hybrid position is located at our Nashville, Tennessee office and will be responsible for process and transaction support for our Ecommerce platform Hybris Canadian environment. You will be an Ecommerce expert and will act as a consultant for the Order Management team. To perform this job successfully an individual must be highly organized, detail focused, an excellent communicator with customers, and become a subject matter expert in Hybris and SAP. This will allow you to support the Commercial Operations Management team.

Be the first to help start up our brand new location in Nashville and join the Commercial Operations team.


Your role:


Must be fluent in French and English

Oversee the business processes for all identified departments and functional areas

Meet with key business stakeholders to prepare business case, scope, assumptions, and deliverables for projects

Partner with Finance, Marketing, Sales, IT, and Operations to streamline business processes and improve employee productivity

Analyze inefficiencies in existing processes and recommend specific changes to effect improved efficiencies

Serve as liaison between stakeholders and business partners ensuring that process changes are understood and implemented

Provide documentation, training material and training of staff on new polices, process and procedures

Perform miscellaneous job related duties as assigned

Ensure existing and newly developed tools are adequately documented and users are appropriately trained

Identify and assess future changes or process improvements to automated reporting landscape

Work with the back office IT team to resolve system issues

This is a hybrid role based out of Nashville, TN


You're the right fit if:


Youve acquired 1+ years of experience with Ecommerce platform (Hybris preferred) in a sales, finance or customer service environment

Your skills include being bilingual English/French and knowledge of functional areas such as Sales, Service, Marketing, Finance

You have a Bachelor's Degree in information systems or related field or equivalent experience

You have excellent verbal, written communication skills and presentation skills; the ability to interact effectively with all levels of the organization to build consensus and to work with others in achieving goals and objectives

You have advanced computer skills (Excel, Visual Basic, MS Word, PowerPoint, Project, Visio, etc.) and good organizational, time management and project management skills

Youve demonstrated the ability to work independently and in a team oriented, collaborative environment and the ability to handle multiple planned and unplanned tasks, roles and responsibilities

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.


About Philips


We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

Read more about our employee benefits.

If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.


Additional Information


US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits
will not
be provided for this position. For this position, you must reside in
or
within commuting distance to Nashville, TN
(link removed)>


#LI-PH1


Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.