JOB TITLE: Retail Casualty Claims Adjuster

IN THIS JOB YOU WILL:

• Interact with our customers each and every day via email, telephone, and written correspondence.


• Using your highly specialized knowledge and experience you will be required to adjudicate casualty claims in a variety of industries including:  Grocers, Restaurants, and Convenience stores.

REQUIRED SKILLS & ABILITIES:

• A minimum of three years’ work experience work experience handling third party, commercial general liability and bodily injury claims. Previous experience handling litigation claims preferred. Experience in a carrier environment highly preferred.


• A Bachelor’s degree from an accredited university and a passion for continued learning. Having earned industry specific designations as well is helpful, but not required.


• Polished and professional written and verbal communication skills. The ability to read, speak and write English and Spanish fluently (including insurance specific terminology) is required.


• Ability to travel on an as needed basis, with both day trips and overnights, approximately 25% of the time.


• Must be able to exercise discretion and independent judgment in order to manage a caseload without detailed oversight by a manager.


• We work in a fast-paced environment that is evolving constantly; so flexibility and the ability to thrive in change are important to be successful here. Oh, as is being resourceful on your own.


• Natural curiosity is key.


• With lots of tasks competing for your time, excellent time management and prioritization skills are important.


• Being able to communicate with empathy is crucial.


• Like the other Adjusters you will be working with, you’ll need a good head on your shoulders to create innovative strategies to resolve claims to the best possible outcome.


• An appreciation and passion for strong claim management.