Responsibilities of the Commercial Appliance Service Technician:

• Answer phone calls from customers or others that cannot be directed by our automated phone system.
• Collect, and sort USPS mail daily and deliver to appropriate staff member.
• Collect and organize credit card receipts from service technicians and other staff.
• Setup new Accounts Payable vendors for the Accounts Payable Dept.
• Assist the A/R Specialist with past due account collections.
• Assisting customers with questions or complaints on invoices or account balances.
• Accuracy and attention to detail while handling billing/invoicing.
• Gather documentation and keep organized to ensure proper documentation is maintained for all invoicing
• Process credit card payments from customers for invoices
• Issue customer invoices for completed service work orders and parts orders.
• Gather PO's and documentation to bill out orders drop shipped directly to our customers by the manufacturer
• Respectively communicate with service techinicians to obtain receipts for purchases made on their company credit cards
• Work directly with the service and parts departments regarding question, concerns and issues with orders to be invoiced
• Review customer account setup information to ensure accuracy
• Ability to multi-task and handle a varying work load based on current sales volumes.
• Respond in a timely manner to emails, phone calls, etc. to ensure that the daily work flow continues and isn't held up.
• Maintain organized filing of all invoices sent to customers
• Purge billed invoices from cabinets as needed
• Collect customer payments by credit card over the phone
• Oversee service needs and supplies of two printers in the office
• Accurately code the monthly company credit card transactions to the appropriate general ledger account.
• Performs other duties and responsibilities as required or requested.
• Able to work under strict deadlines for month and quarter end process

Requirements of the Billing Specialist / Receptionist:

• High School Diploma or GED--Associates Degree in Accounting preferred
• 2+ years' experience in billing or bookkeeping
• Experience working with Microsoft Office (Excel, Word and Outlook) and Adobe Professional
• Excellent communication skills
• Customer Service oriented
• Able to prioritize and solve issues quickly
• Able to work within a team and independently

About Relevante, Inc. the Recruiting Firm Representing the Client for this Job

Relevante is an accounting & technology direct hire recruiting and contract staffing firm. We help our Clients identify and recruit the best talent in the market and help our candidates win engaging and enriching jobs. Our Clients are some of the best companies to work for among F1000 and emerging fast growth companies in the region. Relevante has been consistently ranked as a fast growth company and one of the largest recruiting, accounting, and management consulting firms in the Philadelphia region. To stay connected with our network, please join one of our groups on LinkedIn (link removed)