Report this Job
Job Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
BizOps Engineer II Job Overview:
Assist and oversee day-to-day escalation support activities from operation team for IT services, such as Linux Server ,Windows server and technologies. Other technology support areas could include server operating systems, various core and non-core software applications, collaboration software s or services and physical device hardware or software installations, upgrades, and maintenance activities. Design, lead and support departmental projects. Manage to financial and resource estimates. Provide input on technology directions and process or cost improvement efforts.
Role:
A high level of understanding and broad knowledge of Linux and Windows Server technology and problem resolution procedures is required.
3 to 5 years of experience with project management principles and execution is preferred.
Windows/Linux server software experience or technical certifications preferred.
Professionalism and good work ethic skills are required.
Customer support and communications skills are required.
Ability to compose, direct others on and follow documented processes and procedures is required.
All About You
The ideal candidate for this position should:
Have a bachelor s degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.
Bitbucket The ability of checking out code, code reviews, doing pull requests and approvals
Artifactory Familiar with accessing and finding artifacts.
Hands-on hardware and software Linux and Windows Server troubleshooting experience
Ability to solve problems quickly and completely.
Ability to identify tasks which should be automated and then write the necessary scripts.
Solid understanding of the Linux OS & Windows OS and can perform system analysis and tuning.
Leads complex initiatives and projects
Applies technical capabilities within own discipline to coach and develop junior employees
Develops and implements maintenance plans to address technical issues, and seeks opportunities for improvement and efficiency
Top level technical expert in several highly specialized phases of Platform Services, providing technical support and coaching for junior resources
Performs technical analysis of complex software, hardware, and transmission facility using various diagnostic tools in support of efficient Windows operations
Creates technology roadmaps and looks for innovationautomation ideas
Manage Linux builds, patching ,OS upgrades , hardware tech refresh and experience in Docker."
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
-
Abide by Mastercard s security policies and practices;
-
Ensure the confidentiality and integrity of the information being accessed;
-
Report any suspected information security violation or breach, and
-
Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
Employement Category:
Employement Type: Full time
Industry: BFSI
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: BizOps Engineer II
Mastercard
