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Martin Automotive Group is seeking a Body Shop Administrator to join our team at the Toyota Cleveland Heights.

Responsibilities:

• Answer all incoming telephone lines in a timely manner.
• Accounts Payable
• Collect Accounts Receivable for Service, Parts, and Body Shop.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time the caller is placed on hold.
• Ensure all insurance paperwork is in order before submitting.
• Communicate messages to the appropriate parties in a timely manner.
• Provide basic information to callers who have general inquiries.
• Perform general clerical duties.
• Updates customers on the status of their vehicles and promise times.
• Receive customer vehicles for repairs.
• Inspect and deliver customer vehicles upon completion of repairs.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

Requirements

• High school diploma or the equivalent preferred.
• Excellent oral communication skills. Must speak clearly on the telephone, and convey an image of professionalism and competence to callers.
• Ability to read and comprehend instructions and information.
• Ability to use computer applications including word processing and spreadsheet applications.

Benefits

• Health, Dental, Vision, Life Insurance
• Paid holidays
• Weekly Paychecks
• 401k
• $14.00-$18.00 per hour depending on experience

Body Shop Receptionist, Receptionist, Body Shop, Administrator

#lpmag