Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Capitol Supply & Service, a business unit of Style Crest Inc., is passionate about serving the Manufactured Housing Industry for all your repair, refurbishment, and HVAC needs.

Our mission is to provide our customers with high quality products, competitive pricing and exceptional customer service. We maintain our reputation for outstanding customer service. Our five locations in Michigan have provided quality products and services for over 30 years.

We are looking for a Branch Manger with an entrepreneurial spirit, business acumen, and the desire to lead and develop teams to partner with at a greenfield location.

To learn more about our company please visit us at:

(link removed) and

PRIMARY FUNCTION:

This role is responsible for managing the day-to-day operations for our manufactured housing business serviced from one of our Goshen Indiana facility. In this role, you will manage a team of associates and be responsible for the successful execution of operational activities which includes inside sales, customer service, counter sales, warehousing, distribution, service/install, inventory management, facility upkeep and organization, safety, security, asset and equipment maintenance, budget and P&L performance.

KEY AREAS OF RESPONSIBILITY:

• Leads the team to provide an excellent customer experience throughout the order fulfillment process.
• Works with the team to achieve the sales growth initiatives for the facility.
• Provides direction to the team by setting work expectations, hiring and training of the team, resolving conflicts and problems that could hinder success and ensuring policies and procedures are followed.
• Safeguards the facility, inventory, and equipment by ensuring it is properly stored and maintained. Ensures all store equipment, tools and vehicles are in good working condition and takes immediate action when an item needs to be fixed or replaced. Ensures the facility is clean, organized, and free of any safety hazards. Immediately investigates and reports any issues.
• Communicates frequently with the General Manager with an overview of successes, issues, recommendations, capital expenditures, performance efficiencies and areas for improvement.
• Responsible for the P & L success of the operation and communicates any discrepancies or major impacts to the budget. Enforces budget requirements and achieves the objectives and goals of the operation.
• Makes strategic recommendations to improve efficiency and cost effectiveness, to grow sales and to improve the customer experience.
• Manages the inventory control of all product and materials. Oversees cycle counts and physical inventory. Ensures all discrepancies are communicated and resolved.
• Manages distribution within the area the branch serves and maintains all appropriate records as required.
• Assists in the service operation by providing administrative and inventory support and direction as needed.
• Serves customers at the store and builds a relationship with both account and retail customers
• Visits local customers on a regular basis to promote the branch and the products and services offered.

Requirements

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• 5 years of prior management and leadership experience preferably in a related industry with comparable responsibilities.
• Knowledge of residential heating and cooling products is preferred.
• Inventory and warehouse management experience is required.
• Be proficient using Word, Excel and Outlook. Experience with a WMS or ERP system.
• Strong communication (written & verbal), organization, interpersonal and customer service skills.
• An analytical, detailed, and process oriented individual with demonstrated success at solving problems, resolving conflict and making sound decisions.
• Prior experience in business planning and developing customer relationships.
• Prior experience working with challenging product lines and a diverse customer base.
• Operates from a clear set of positive values, principles and ethics.
• Demonstrated team player who can lead and facilitate a team to produce results while maintaining positive working and customer relationships.
• Ability to be flexible, adaptive and manage through business changes with a positive attitude.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.