Job Description

A Branch operation Manager is a leadership position responsible for overseeing the daily operations of a specific branch of an organization, typically within industries such as banking, retail, or even healthcare. This role is critical as it bridges the gap between upper management and front-line staff, ensuring seamless functioning and consistent growth.

Branch Operation Manager Responsibility:

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branchs personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration

Hiring In Banking:

Experience : 2 Yrs to 16 yrs (link removed)>