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Job Description
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Experience in BI Reporting and Dashboarding tools, including BrightGauge and PowerBI
Solid understanding of N-central and Autotask.
Experience in querying 3rd party data warehouses.
Ability to read database schema and understand the structure of a database.
Solid understanding of SQL Server Ability to manipulate data to create reporting datasets.
Knowledge of SQL Queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
Quality checks to ensure accuracy of information presented.
Analytical mind with a problem-solving aptitude.
Ability to deliver reports on time and to a specification.
Excellent verbal and written communication skills
ITIL Foundation certified
Understanding of Microsoft Azure including management and support
Awareness of other MS Business technologies
General Awareness of VMware and Hyper-V environments
Ability to create a full report specification from a brief given from report stakeholders.
Experience working in a highly available environment, working on live systems where reliability, uptime and meeting SLAs are crucial
Proven customer-centric IT service delivery experience
Strong Microsoft Office suite skills
Good knowledge of IT concepts and architectures
Experience of advanced problem-solving ability and troubleshooting
Able to communicate clearly and concisely to all levels
Excellent customer service skills for both internal and external customers
Grounded IT experience with a high general technical competence and a good breadth of knowledge
Experience of handling customer complaints, dealing with technical incidents and taking ownership from reporting through to resolution
Strong attention to detail.
Employement Category:
Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Application Programming / MaintenanceGeneral / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Business Intelligence Developer, BI Developer
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