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Work Location: Horsham, PA onsite

Interview Process: 2 rounds via video (1 with Delivery Manager / Product Owner) and 2nd round with Director

Project: This position is in UHC Insurance Solutions AARP Marketing Datawarehouse (SMART) team.

• We've data from several internal sources (Policy, Claims, Call Center, Digital, Preferences etc.) as well as external data sources (non-member data, member data from AARP, cleanses address from Acxiom etc.) (link removed)
• This position consults with users and technology specialists to define business processes and the information systems for supporting these processes.
• Individual in these roles perform analysis and also serve as business liaisons to understand and refine business requirements.
• They provide technical support in developing systems that are cost effective and meet users' requirements.
• This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise.

Responsibilities:
Act as liaison between Developers, QA, Business and Systems Analysts and project management groups
Coordinate with individuals and teams to gather requirements within the OCIO IT organization
Understand and communicate SMART Team capabilities and offerings to external parties
Build relationships with internal and external UHG partners
Assist in creation of effective internal and external team deliverables
Understand, develop, review, and communicate application requirements and design specifications to SMART team according to the business
Build and maintain internal documentation suite, including system design documents, environment maps, and business + process flows
Engage in discussions regarding general content management design topics, including document workflows, lifecycles, reporting, retention policies, etc.
Effectively engage in daily Agile ceremonies, keeping teams updated on status and raising any potential blockers
Work with PM and Scrum Master to fulfill near- and long-term departmental goals, including Compliance and HW/SW Project Lifecycle Management activities
Ensure ongoing effective Design, Development, Validation, and Support activities
Support and participate in yearly required Disaster Recovery and Compliance activities
Be an advocate for continuous process improvement
Develop innovative approaches to fulfilling team and business needs
Support current system improvements and maintenance along with potential new system development
Plan and manage assignments of varying scope

Required:
Bachelor's Degree or equivalent experience
5+ years of experience in multiple IT roles: Business Analysis, Systems Analysis, Software Development, QA Testing, PMO, Agile Development environment
5+ years of experience in creating project and system documentation
Proficient in MS Visio and knowledge of MS Project
Possess a Process Improvement and Process Efficiency mindset
Excellent oral and written communication skills are a must

Preferred:
General SDLC experience
General software development automation (CI/CD) experience
General testing automation (Selenium, RoadRunner, etc.) knowledge
General Linux OS knowledge
General database knowledge
General cloud (Azure, AWS) knowledge
General virtualization knowledge (VMware)
General containerization knowledge (Kubernetes)