Title: Call Center / Customer Service

Location: 1000 East Grand Ave., Des Moines, IA 50319

Duration: 10/28/2019 to 03/06/2020

Pay Rate :$19/hr

Work shift: Standard

Position Description

• They would be processing paperwork from customers, making phone calls to gather information from customers, working on scanning equipment, sorting paperwork according to document type and reviewing documents for accuracy.


• The position is very diversified and will need a candidate who can change directions quickly.


• The department is extremely busy and they need people who are reliable and can keep up.

Skills Required

• Clerical projects Phones Customer Service Scanning Making files Filing Researching data These two positions are located in the Unemployment Division for Iowa


• They would be processing paperwork from customers, making phone calls to gather information from customers, working on scanning equipment, sorting paperwork according to document type and reviewing documents for accuracy.


• The position is very diversified and will need a candidate who can change directions quickly.


• The department is extremely busy and they need people who are reliable and can keep up.

Skills Preferred

Typing Data Entry Experience working with the public would be helpful Explain short term positions and breaks in employment

Experience Required

1 years of office experience on the resume

Experience Preferred

Education Required

High School or GED

Education Preferred

Additional Information Please note the start date. Make sure the candidate knows the start date and that it is required to be on time, and have great attendance for the whole project.