Description:
Our client is hiring Customer service representatives for its January training class.
These positions will be tasked with taking inbound calls and making outbound curiosity phone calls to individuals enrolling in its tax project. CSR's will also be asked to respond via emails to customers.
Busy season does not fully start until January. Call volume can be low at times until after the holidays.
Training will be 2 weeks M-F 8:45-5, After training you will convert to to a shift between 12-8:30 m-f with some saturdays being required.
Overtime will be offered.
Skills:
Customer service oriented, Call center, data entry, microsoft office, customer service call center, inbound call, customer support, Customer Service, Inbound Calls, Outbound Calls, Emails, customer care, computer skills
Top Skills Details:
Customer service oriented,Call center,data entry,microsoft office,customer service call center,inbound call,customer support
Additional Skills & Qualifications:
Must have previous call center experience. Preferably experience with inbound and outbound phone calls and email/chatting. One to two years of experience is desired. Previous administrative experience is also acceptable. Candidates just need to have to be comfortable doing a call center position. Proper email etiquette is required.
Shift: M-F 12-8:30 with some saturdays. Training will be 8:45-4 the first week or two.
Experience Level:
Entry Level
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit (link removed). Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
