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W2 only Work Auth: US,GC Onsite/Houston , TX Job Description: Duties: To serve as a Member and/or Provider Advocate by possessing knowledge and understanding of the organization's processes, policies and procedures in order to investigate, resolve and/or facilitate resolution of simple to moderately complex issuesand/or questions reported by Client members, prospective members, healthcare providers, or other entities relating to Client Managed Care Organization. To be the first point of contact