Our Real Estate Speciality is seeking candidates for the following position based in the Norwich office:


Client Advisor Property/Real Estate



What can you expect:

Fantastic opportunity to join the Worlds leading, global Broker within their Real Estate speciality as a Client Advisor. Whether your background is in broking or elsewhere in the insurance industry, we welcome candidates with a diverse range of experiences. If you are passionate about delivering exceptional client experiences and are looking for a challenging and rewarding opportunity, we would love to hear from you.
The Real Estate practice provides commercial real estate advice and broking solutions to property owners and investors predominantly in the UK and Europe. Working with a wide array of clients including banks, pension funds, investment managers, asset managers and across a large spectrum of asset types such as residential, offices, warehousing and retail.


What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
State of the art working environment in a newly refurbished smart office which opened in September 2022. Lounges, focus pods, quiet areas and collaboration spaces on every floor plus subsidised restaurant and free hotel style on-site gym.
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.


We will rely on you to:

Help participate in renewal strategy activities in conjunction with the Client Executive and Senior Client Advisors.
Participate in renewal data collection exercises with clients and help present information to underwriters.
Request Claims Reports from the Programme Analysis Team.
Assist in the creation of market presentations and renewal documents ensuring renewal strategy is reflected.
Preparation of client renewal reports.
Manage premium billing, collection, settlement in accordance with Working Capital Management targets.
Prepare and issue renewal documentation including the creation of invoices, evidence of cover documentation and renewal policy documentation.
Control the resolution of complex accounts and administration queries.
Help prepare reports on specific projects.


What you need to have:

The ability to manage your workload and prioritise accordingly to different timescales.
Ability to develop an awareness of the Clients business, business issues, insurance programmes and service plans.
Competency in Microsoft Office applications and adaptability to become competent in all relevant Marsh business systems.
People skills to liaise with the various divisions within Marsh to provide Client service solutions.
To work within FCA, Marsh Compliance and Marsh specific procedures and guidelines.
To strive to deliver best practice, market leading service and solutions.


What makes you stand out:

Progression in CII studies.
Experience in the insurance industry.
Experience in dealing with property insurance.
Self-motivated and driven to succeed.

Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at (e-mail removed)

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

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