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About Us:
Platin Gaming is a leading provider of whitelabel and turnkey solutions for the gaming
industry. We pride ourselves on delivering top-notch services to our clients, ensuring their
ultimate satisfaction and seamless operation of their gaming platforms. To continue our
mission of excellence, we're looking for a dedicated Client Relations Specialist to join our
team.
Job Description:
As a Client Relations Specialist at Platin Gaming, you will be the primary point of contact for
our clients, playing a crucial role in the success of our partnerships. Your responsibilities will
include:
Providing immediate responses to client queries
Opening new client accounts and guiding clients through the account opening
process
Ensuring accurate and timely reporting to management
Monitoring client payments and conducting monthly calculations based on our
systems
Issuing invoices and managing financial transactions with clients
Working in an on-call shift pattern to offer continuous support
Handling work pressures efficiently while maintaining high-quality client service
Key Requirements:
Exceptional communication skills, both written and verbal, in English
Strong ability to follow up and ensure tasks are completed to a high standard
Proven track record of working under pressure and meeting deadlines
Excellent organizational skills and attention to detail
Experience in client-facing roles, preferably in the gaming industry or related fields
Ability to work flexibly, including on-call shifts to provide round-the-clock client
support
What We Offer:
A dynamic and challenging work environment with opportunities for growth
Competitive salary and benefits package
A supportive team and management dedicated to your professional development
Remote work options to offer flexibility and comfort
How to Apply:
Please send your CV and a cover letter explaining why you are the perfect fit for the Client
Relations Specialist role at Platin Gaming to (link removed) We look forward to
hearing from you!
Fluency in both Turkish and English is essential