Avian and Exotic Animal Care, in Raleigh NC, is seeking a full-time Client Care Specialist/Vet Receptionist to be the face of our busy animal hospital! The Client Service Rep/Vet Receptionist position requires a person with the ability to multi-task and maintain a positive customer-service attitude for our clients and their pets. This person must be comfortable with a variety of animals, as we only treat exotic pets here, but most of all they must love working with people. We prefer applicants with at least one year of experience in a veterinary setting and applicants must have previous customer service experience.



Responsibilities include an infectious positive attitude and a welcoming smile, an ability to handle multiple problems simultaneously with grace, an attention to detail in medical records-keeping, and the ability to make each of our clients feel like family.



We have several types of software we use to run our hospital so proficiency with Microsoft-based computer programs is required. Our client service team communicates frequently by email, so accurate spelling and grammar is also required. Experience in cashier responsibilities including credit card processing and cash handling is preferred.



Our team and our clients are our family, and our patients are our top priority. We value honesty, excellent listening skills, friendliness, education, and we create fun every day. We invest a lot in our team and are looking for candidates who are looking to make a career at our hospital, and expect a minimum commitment of 2 years with our clinic.



We offer competitive pay and benefits, with benefits including medical reimbursment and supplement insurance, paid time off and holidays, opportunities for continuing eductation, and a retirement plan.