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Mercer NZ
is seeking a candidate for the following position based in
Wellington office:



Client Services Administrator



Client focused.

Modern Wellington CBD location.

Competitive package with industry-leading benefits.

Great time to join this global organisation in Growth Phase.


What can you expect?

We offer the opportunity to join a financial services company that is not only winning but is transforming in the most exciting way possible. Our company prides itself on our people first culture with our CEO, Martin Lewington, dedicated to Mercer New Zealand being a leading employer. This means that great performers are able to thrive and are rewarded.

We commit to putting our people at the heart of what we do, with career development, learning opportunities, financial rewards and making your journey with us full of purpose and direction.


Summary

The Client Services Administrator will work with the client services team providing administrative support to our client managers and corporate superannuation clients. The role will work with internal and external stakeholders to ensure successful delivery of client services and improvement initiatives.


What is in it for you?

At Mercer, our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with opportunities to reach your full potential. We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!

Leadingtraining and development programs.

Professional environment where your career path really matters and is supported in our global organization.

Great team of energetic and supportive colleagues.

Genuine work life balance.


We will count on you to:


Supporting the Wellington-based Client Services team and our corporate clients.

Co-ordinating and assisting with day-to-day activities fundamental to the smooth operation of the business. Secretarial services and general administrative duties for Trustee Boards, including attendance at meetings and minutes.

Accurate and timely delivery of support administration services for our clients and their members (e.g., hardship, first home, permanent emigration claims etc).

Management, co-ordination and organisation of travel and accommodation as required.

Assistance with the production of correspondence and regulatory documents including fund updates and presentations..

Organisation of meetings, rooms, catering and equipment for team and client meetings.

Liaison with client contacts on specific projects and delegated tasks.


What you need to have:


Intermediate level and sound working knowledge of Microsoft Word, Excel, PowerPoint.

A minimum of 1 to 3 years experience in administration/personal assistance or customer service is preferred.

Motivated self-starter with initiative and ability to work effectively within a team environment.

Agility with excellent time management and interpersonal skills.

A high level of written and oral communication skills.

Ability to work well under pressure and efficiently against deadlines.

Experience prioritising multiple projects and ability to go the extra mile.

Ability to maintain confidentiality.


About Mercer:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment.

For more information, visit (link removed). Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


Applications will only be accepted from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.