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Client Services Specialist II - Provider Services Location: US-AZ-Phoenix Jobcode: ce6e912c9473e468377b0878870f5130-122020 Email Job
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Duties:
• Provide ongoing business and technical direction relative to provider data structures that are national or regional in scope in support of claim adjudication and directory production.
• Establish/maintain and align contracted provider demographic data and negotiated reimbursement arrangements across provider systems.
• Review new and existing contract reimbursement arrangements for compliance with standards and determine most appropriate system input methodology that facilitates accurate and consistent claim adjudication.
• Collaborate with Core Regional Network Operations on exception process, automation enhancements and continuous quality improvements.
• Partner with internal/external resources in cross-organizational/functional development projects (i.e., workflow process analysis, system enhancements, medical expense reduction initiatives and legislative requirements).
• Maintain cooperative working relationships with internal Client contacts.
• Analyze, identify and report on significant changes to network configuration and market information.
• Provide operational assistance to Operations and Network Management in support of network development, re- contracting and credentialing projects.
• Extract information from provider systems to meet business reporting needs.
• Partner with Core Regional Network Operations to manage contract administration process by providing implementation and ongoing maintenance support and direction on technical and business processes.
• Work with Contracts Administration to ensure appropriate contract implementation requirements are met (e.g. Provider Groups are setup as required by a Group contract vs. a Vendor contract).
• Assist Network Management by participating in presentations to existing and prospective customers.
• Work with management to draft, clarify and recommend changes to policies which impact network management.
Experience:
• Track record of prioritizing work multi-tasking and managing workload efficiently.
• Possesses a working knowledge of Intuit QuickBase, MS Excel, Outlook, Word a plus.
• Knowledge of managed care business and healthcare environment mandatory.
Position Summary:
• Provides operational support and performs data maintenance for data transactions (Basic to complex).
• In addition, perform data transactions and maintenance associated with projects, expansions, and new product implementations.
Education:
• College degree or equivalent work experience preferred.
Required Skill Set:
Claims, Implementation, Management, Microsoft Excel, Microsoft Outlook, Multitask
Position Type: Temporary
Rose International
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