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Client Servicing Executive
Location:
IN-Andheri
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  • Coordinate internal projects and determine the best utilization of resources (graphic Des, vide) to increase client satisfaction.
  • Encourage revenue growth by inspiring clients for upselling.
  • Become the reliable point of contact for each customer that is required to establish a strong business relationship
  • Become the SPOC (Single point of contact) to the clients assigned to you.
  • Manage their digital presence and aim at achieving the set targets.
  • Suggest creative strategies on the basis of your knowledge and research on current marketing trends and competitive analysis.
  • Attend meetings with clients to understand their requirements.
  • Manage the campaigns for the client.
  • Initiate innovations in the campaigns.
  • Being updated with the campaign progress on a daily basis.
  • Meeting the client at least once a week.
  • Submitting the clients feedback to the Team Leader and the Directors regularly.
  • Generating and maintaining campaign reports and daily work reports.
  • Generating brief documents and submitting the same to the Team Leader, Directors and the team.
  • Ensuring the timely provision of the bills to the clients and taking up the responsibility of timely payment from them.


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