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Rystad Energy is looking for a dynamic and highly motivated Client Solutions Advisor to drive the adoption of our database and analytics products by ensuring clients receive the training and resources needed to be successful.

Working closely with the product teams and end users, the Client Solutions Advisor will develop deep domain expertise in one of Rystads solution groups and be conversant in building out workflow-focused use cases for clients. The position is responsible for the end-to-end learning and training process, from developing training and learning material, to engaging clients and developing a deep understanding of our clients roles and workflows, and finally to delivering high-impact trainings and supporting clients on their queries.

The Client Solutions Advisor role in Houston will focus on Rystad Energys Energy Transition solutions and will work closely with clientele from within various segments of the energy system, including E&P, supply chain companies, clean tech companies, power and renewable developers, financial institutions, and governments. Working in a global team, the individual must be a self-starter, have strong communication skills, and be willing to collaborate across time-zones and travel.

Key Responsibilities

• Conduct dynamic and impactful workflow-focused in-person or virtual training sessions for our valued clients to enhance their knowledge and understanding of our products and services.
• Develop engaging and innovative training and learning materials for our clients and our internal learning center, ensuring that the content is always up to date with the latest industry developments and tailored to our clients specific interests.
• Measure and evaluate the effectiveness of our training programs to continuously improve our methods and enhance engagement among our clients.
• Build and cultivate a robust network of key users and stakeholders in the learning community to expand our reach and influence.
• Collaborate with our Commercial team to identify and pursue new business opportunities, supporting our company's growth and expansion.
• Provide valuable product feedback to our product managers based on insights gained through client interactions and feedback.
• Ensure prompt and comprehensive responses to client queries, demonstrating a commitment to excellent customer service and satisfaction.
• Keep accurate and up-to-date engagement information in our CRM system to enable data-driven decision-making and better serve our clients' needs.

Skills & Attributes for Success

• Minimum Bachelors degree in Economics/Finance or Engineering/Science.
• Proven experience delivering engaging and effective training programs in a fast-paced, client-facing environment.
• Strong industry knowledge and a passion for keeping up with the latest trends and developments.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Strong analytical skills and attention to detail, with the ability to use data to inform decision-making.
• Working knowledge and interest in the Energy/ Energy Transition space.
• Advanced MS Office knowledge, with the ability to create compelling and visually appealing training materials using PowerPoint, Word, and Excel.
• Certificate in Training and Assessment is an advantage.
• Must be authorized to work in the US.

What we offer

• A global and quickly expanding international business culture.
• A diverse, dynamic, entrepreneurial, and highly skilled working environment.
• Development opportunities internationally.
• Competitive compensation package and bonus plan.
• 100% employer-paid healthcare premiums for you and your family.
• 401(k) employer match up to 5%.
• Four weeks of vacation.
• Team building at various international locations.

Application process

Please include a cover letter, CV and other relevant documents in a combined PDF file when you upload your application. All applications must be sent exclusively via our portal. MacOS users may experience difficulties in uploading documents. Please use a Windows PC in order to apply. Application deadline: 17th May 2023

About Rystad Energy

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe.

Rystad Energy has a range of global databases and research products for companies in the Oil & Gas, Oilfield Services, and Renewables sectors, as well as Investors, Investment Banks and Governments. We also provide a range of advisory services for our clients with capabilities across the Energy value chain.

Rystad Energy is a rapidly growing company providing the next generation analytical tools and advice for the industry. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement. Read more at (link removed).

EEO Statement

Rystad Energy, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rystad Energy, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rystad Energy, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rystad Energy, Inc.s employees to perform their job duties may result in discipline up to and including discharge.