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Mercer is seeking candidates for the following position based in the Warsaw office:

Client Solutions Specialist with French


What can you expect?

Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. Client Solutions Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment this work offer is definitely for you. In this role youll have a chance to develop and maintain day-to-day relationships with Mercers clients and consultants in the compensation & benefits area.


What is in it for you?


Flexible working hoursand hybrid model of work

Opportunities for professional development and career growth

Global role with truly international exposure working with teams across regions

Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses, retirement plan)

Multilingual community with an inclusive atmosphere

Stable employment at a multinational Group with 150 years of history

Comfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)


We will count on you to:


Manage portfolio of local and membership clients

Advising our internal consultants and clients on Mercerproducts and services across EMEA

Cooperation with market consultants providing sales support to consultants (sales presentations, product information, contacting clients etc.)

Supporting and managing clients participation in Mercers salary surveys

Answering day-to-day client queries via email and phone

Provide one-on-one demo / presentations on Mercer on-line platforms and methodology for clients

Working on compensation & benefits related data for both internal and external clients

Cooperating with colleagues from other Teams


What you need to have:


1-2 years of experience in the areas of customer services

Very good French and English

Knowledge of Excel

Very strong organizational and project coordination skills

Experience in negotiations with clients


What makes you stand out:


Market research, HR or Compensation & Benefits area experience

Previous work or study-related international exposure

Quality assurance, service-minded and team-oriented


If you are interested, please send your CV in English.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit (link removed) Follow Mercer on Twitter @Mercer.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.