Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

ABOUT UPCLEAR

UpClear makes a SaaS revenue management software that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 30 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine years.

UpClear's global headquarters is in New York City and we have international offices in London, Paris, and Hong Kong.

WHY UPCLEAR?

• Develop SaaS product marketing experience and CPG/Retail knowledge.
• Opportunities to grow within technical and other areas such as strategy, marketing, and sales activities.
• Get on the ground floor of a startup-like company that already has a global reach.
• Wide opportunity for career growth.
• Weekly happy hours, good office culture, global cross team collaboration, direct access to executive leadership for guidance.

About The Role

• Act as primary point of contact for portfolio of clients.
• Contribute to ensure impeccable client support to meet SLA targets and client satisfaction.
• Support senior team members to prepare client meetings with regards to content and documentation.
• Support senior team members with data collection activities to measure Key Client Success KPIs.
• Support creation and maintenance of documentation and reporting.
• Follow-up on client success, progress, issues and opportunities.

Requirements

• Bachelors or Masters degree in a business or IT discipline with 2+ years of experience in SaaS environment
• Strong organizational skills, with demonstrated rigor and attention to detail ; ability to work under pressure and with tight timelines
• Excellent written and verbal communication proficiency
• Strong data management skills, strong Excel and PowerPoint skills
• Intensely curious about the industry, and/or fascination with technology services

Benefits

• UpClear employees have access to a range of competitive benefits, including
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick, and Public Holidays)

Salary range: $60,000-$120,000