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Client Support Representative for Unique Emergency and Specialty
Location:
US-TX-Bee Cave
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Local, privately owned, and DVM owner-operated emergency and specialty hospital opening August 2023. Were looking for emotionally intelligent collaborators to accomplish our goals of providing 24/7/365 veterinary emergency and specialty care to the Central Texas community at our brand new facility in Bee Cave, Texas.

VCVS proudly embraces the anti-corporate culture with a forward-thinking, team member-centric approach to operations and staffing. Were looking to forge relationships with our team that last a lifetime. Our philosophy centers around:

  • The impact we make in the lives of our team members
  • The impact we make in the lives of our patients and clients
  • The impact we make within the communities we serve


Why Austin?

Austin is consistently rated among the top 10 best places to live in the US. Home to multiple universities, tech companies, and a top city for entrepreneurs and startups, Austin is listed by Bloomberg as the top city for economic growth in Texas and 5th fastest growing city in the nation.


Outdoor Enthusiasts

Stand-up paddleboard on Lady Bird Lake, wake surf on Lake Austin, or zip-line over Lake Travis. Swim at Barton Springs Pool, take a stroll in the manicured Zilker Botanical Gardens, or wander through the Lady Bird Johnson Wildflower Center. There are miles of hiking and biking trails in and around Austin.


Audiophiles

Austin is the Live Music Capital of the world, hosting Austin City Limits, South by Southwest, and nightly concerts at one of the many local music venues.


Foodies

From vegan cheese to brisket, micheladas and margaritas to kimchi and banh-mis, Austin has it all with an eclectic mix of food. Austin is home to numerous distilleries and breweries, and stray just outside Austin to find the Texas wine country, home to more than 80 wineries.

Join us and lets build something incredible together.

VCVS believes our greatest strengths are not the collective skills we possess, but are the people on our team. We are dedicated to embracing diversity and inclusion, and we actively celebrate differences in ability, sexual orientation, ethnicity, faith, and gender. Equal opportunity employer.

Requirements

  • Two years of experience as a client support representative or receptionist in a veterinary emergency, specialty, or fast-paced general practice environment
  • Knowledge of common medical conditions and medical terminology
  • Commitment to providing exceptional care and service in all interactions with clients, patients, and team members
  • Expertise with multi-line phone systems and general office applications
  • Instinct EMR practice management software experience highly desirable
  • High EQ and collaborative nature

Benefits

What sets us apart from everyone else:

Team-centric philosophy; we have families and personal lives and desire the same for our team!

  • We believe people are most productive when theyre happy, engaged, and able to pursue professional and personal passions. Positive practice culture and morale are integral to our shared success and our utmost priority.

Exceptional and experienced team members with a willingness to mentor
  • Our owners are board certified veterinary surgeons passionate about sharing their knowledge with others while continuing to learn from their team.

Established relationships within the veterinary referral community
  • Our 10 years in the Austin area providing mobile veterinary surgical services has allowed us to form relationships built on trust and mutual respect. We value these connections and the mutual success they have provided.

Flexible Scheduling
  • We understand the need for a flexible schedule and work with our team members to create a personalized schedule that optimizes personal well being.

Competitive Compensation
  • We understand that our collective ability to provide an exceptional working environment and gold-standard care shouldnt be predicated on getting the most by giving the least.

No non-competition agreements or restrictive employment practices
  • We want you to join us because you believe in our shared vision, and stay with us because you enjoy your purpose and team.

Health, dental, vision, and 401K with matching contributions
  • Robust health benefits for our team and their dependents mean that you can focus on pursuing your passions while planning for your future.

Generous Paid Time Off
  • Ample paid vacation to ensure that you put what matters most, first.

CE and Professional Allowance
  • Generous annual CE allowance plus paid time off to attend CE events for eligible employees
  • Tuition Reimbursement Available for eligible team members pursuing credentialing

State of the art equipment
  • 64 slice GE Lightspeed CT unit
  • Mobile fluoroscopy
  • Two scoping towers
  • USP 800 compliant chemotherapy area
  • Digital X-ray with standing horizontal beam capabilities
  • Ultrasound
  • Mechanical ventilator

Relocation Assistance Stipend
  • Available to eligible candidates willing to move to Central Texas to be a part of a fantastic team.

Violet Crown Veterinary Specialists

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