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Our client is looking for Client Support Service Professionals to join their team. In this role, you will handle incoming phone calls related to various service inquiries on client accounts. Your ability to respond with accuracy and efficiency is essential, along with meeting key department performance metrics. You will provide support in areas such as client Cash Management products and services, online (client website), and mobile app inquiries, as well as general account or financial-related questions. If you are a highly professional, career-driven individual committed to delivering world-class service, our client encourages you to apply.

Key Qualifications:

• Professionalism: Demonstrate a high level of professionalism in client interactions.

• Customer Service: Committed to delivering world-class service to clients.

• Adaptability: Ability to thrive in a fast-paced, team-oriented environment.

• Multi-Tasking: Aptitude to handle multiple tasks and adapt quickly to changes in a busy financial service center.

Responsibilities:

• Handle incoming phone calls related to service inquiries on client accounts.

• Respond to inquiries with a high degree of accuracy and efficiency.

• Consistently meet key department performance metrics.

• Provide support on client Cash Management products and services.

• Assist with online (client website) and mobile app inquiries.

• Address general account or financial-related questions.

If you are dedicated to delivering exceptional client support and thrive in a dynamic and fast-paced environment, our client encourages you to apply for the Client Support Service Professional role. Join a team committed to providing world-class service to clients.

salary: $19.16 - $19.17 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Skills

• Customer support
• 
  Qualifications
• Years of experience: 2 years
• Experience level: Experienced
• 
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  

  
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
  
  
  
  

About the Company:
Randstad USA

Randstad was founded in 1960 by Frits Goldschmeding. We've never let go of his passion or the values that he established. By staying true to those fundamentals, we've expanded to represent more than 90 percent of the HR services market.

We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We cant wait to tell you all about it.

Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests.

Company Size:
10,000 employees or more

Industry:
Staffing/Employment Agencies

Founded:
1960

Website:
(link removed)