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Job TitleClinical Services Project Manager (Hybrid)
Job Description
The Clinical Services Project Manager supports revenue and recovery growth targets by working as a liaison between internal and external stakeholders to execute customer registrations and schedule trainings for clinical education.


Your role:


Determines clinical education training needs and schedules (while resolving scheduling conflicts) appropriate Clinical Services staff in a cost-effective manner to meet financial, operational, and customer satisfaction targets; manages customer expectations to optimize training and creation of training plans.
Supports revenue and recovery growth targets; serves as a consultant for service teams regarding clinical education; proactively identifies value-added services and revenue opportunities at customer sites; educates customers on features and benefits of the Clinical Services portfolio.
Processes registrations for upcoming off-site educational training events in a timely manner; drives and monitors off-site attendance to targets.
This is a hybrid position the average work week should be at least 3 days per week in a Philips office and up to 2 days per week working from home. Company relocation benefits
will not
be provided for this position. For this position, you must reside within commuting distance to Philips office locations in Bothell, Cambridge, Nashville, Colorado Springs, Malvern, or Pittsburgh
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You're the right fit if:


Youve acquired 3+ years of experience in education coordination, resource scheduling, registration, customer service, or program management.
Your skills include Microsoft Office Suite. Preferred skills in PSA, ServiceMax, Salesforce, SAP, lean methodologies, pride problem solving, and daily management.
You have a bachelors degree in planning, business, learning services, another related field of study or equivalent combination of education and experience.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Youre:
An excellent communicator (written and verbal English communication skills).
Highly organized.
A motivated and proactive self-starter.
A problem solver.
Able to build strong working relationships with internal and external stakeholders.
A critical thinker.


About Philips


We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.

If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.


Philips Transparency Details

The pay range for this position is $57,000 to $109,000, annually. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.


Additional Information


US work authorization is a precondition of employment. The company
will not
consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#LI-PH1

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.