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JOB SUMMARY



Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's? leaves happy.



ESSENTIAL FUNCTIONS

• Consistently provides excellent guest service and hospitality.


• Demonstrates proper personal hygiene and food safety practices consistently.


• Maintains a neat, well-groomed uniformed appearance.


• Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.


• Assists guests with product knowledge and promotional information upon request accurately.


• Follows company safety standards at all times and looks out for the safety of other team members and guests.


• Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.


• Handles guest comments promptly and courteously.


• Performs primary position responsibilities timely and accurately.


• Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.


• Performs back-up support accurately and timely after secondary responsibilities are accomplished.


• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.


• Answers the telephone courteously and professionally, within three rings.


• Prepares quality products while maintaining: portion control and presentation within service goal times.


• Attends all team member meetings.