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Gunner is a premier home improvement company that has grown exponentially year over year and recently landed #965 of Inc. 5000 fastest growing private companies! Our award winning website allows a consumer to purchase our product online without the hassle of dealing with a salesperson! As such, we are rapidly growing and looking for a Customer Experience Representative in our office location in Stamford, CT.

**Scroll down for our benefits and compensation package!**

We are looking for individuals who exude confidence, enthusiasm, and are highly skilled at communicating, so you can build rapport with customers while presenting our company's vision.

We are looking for an individual who is experienced on the phones that we can build around. As a Customer Experience Representative, youll be trained on Gunners product offerings, systems and software and set up for success. This is a player role and a position of what we envision will become a department as the company continues its expansion efforts.

Gunner provides a paid 2 week training as part of our onboarding process!

Requirements

What you will do:

• NO COLD CALLING COMPANY LEADS PROVIDED, ALL INBOUND
• Answer company phone lines to conduct a discovery call and dispatch a Sales Representative for an in home appointment
• Dispatch Project Managers for service requests, as needed
• Act as a Gate Keeper for solicitation calls
• Articulation of Gunner's Products and Services to new and existing homeowners
• Work efficiently as a team member and solo
• Attend company and team meetings
• Manage and nurture company leads to set sales appointments at a high level
• Tracking data and analytics

What you will bring:

• Previous Sales Experience Preferred
• A passion for making a difference!
• Outstanding communication and listening skills
• HubSpot experience, a plus
• Must have an unlimited drive to succeed and a positive attitude
• A desire to find creative solutions in a dynamic, changing environment
• Charisma, sense of humor, and people skills needed

Benefits

Benefits

• 40K Base plus commission (Year 1 OTE 55K - 65K)
• A 401K (with matching) retirement savings program
• Health Insurance (with company contribution)
• Path to promotions within Gunner organization
• Company phone and computer
• Fun and rewarding work environment

Gunner is committed to hiring a diverse and talented workforce.