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Immediate need for a talented Customer Service Representative (link removed) This is a 03+ Months contract opportunity with long-term potential and is located in Plano, TX(OnsitePlease review the job description below and contact me ASAP if you are interested.Job ID: 23-29275 Pay Range: $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work locationKey Responsibilities: Inbound call support for real time eligibility requests Research, analyze, and track requesters needs/action taken. Manage resolution and status in a timely manner. Navigate multiple systems. Service customers across medical platforms and products. Interact in a professional manner (includes verbal and written interactionsKey Requirements and Technology Experience: Previous health insurance experience or knowledge preferred/big plus Experience with multiple software and system-based applications, including database, spreadsheets, Microsoft Word, Excel, PowerPoint, and Outlook. Strong verbal/written communication, as well as organizational skills to effectively communicate and interact with all levels within the organization. Ability to quickly understand the customers needs and expectations. Ability to manage multiple priorities and deadlines. Experience working independently and proactively. Demonstrated organizational and time management skills. Strong analytical and detail-oriented skills required. Ability to effectively problem-solve issues to resolution. Customer Service or Call Center experience preferred.Our client is a leadingInsurance organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply today for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #Prof