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Customer Service Professional Location: US-GA-Douglasville Jobcode: 7aafb7f4ef459c57a17d28e5a3595939-122020 Email Job
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Position Title
Remote - Customer Service, Tech or Sales Professional - USA Overview
Service Fortune 500 companies and provide quality customer service, regarding various available products and services.
Responsibilities
• Answer inbound calls
• Provide contact completion and/or alternate solutions for the caller
• Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion
• Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines
• Adhere and meet client program metric performance goals
• Maintain concentration and focus in order to meet performance goals
Position Qualifications Education
High School Diploma or GED
Experience
At least six months of customer service experience Prefer call center experience, but not required Prefer work at home experience, but not required
M.I.T. Virtual Services, LLC
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