Are you searching for a rewarding "work from home" opportunity with a globally recognized organization known for its inclusive culture and commitment to employee growth? Look no further! We're currently seeking passionate individuals to join our team as Customer Service Representatives (Bilingual: Spanish / English). At our organization, we nurture a people-first atmosphere, fostering a genuine sense of belonging and teamwork.

Your Role

As a Customer Service Representative (Bilingual: Spanish / English), you'll be an integral part of our remote team, engaging with customers through inbound/outbound calls and online interactions. Your primary responsibilities will include providing exceptional customer support, resolving routine issues, and addressing inquiries about our client's products and services. You'll have the opportunity to assist customers in their preferred language, ensuring a seamless and positive experience.

What We Offer

Comprehensive Training: We provide thorough training, cutting-edge technologies, and ongoing support to set you up for success.

Career Growth: With us, your career potential knows no bounds. Around 80% of our managers and leaders have been promoted internally, and we offer free learning and leadership development programs to help you achieve your career goals.

Employee Benefits: Enjoy paid training, performance-based incentives, a 401K plan with company match, paid time off, medical, dental, and vision insurance, as well as a comprehensive Employee Assistance Program (EAP).

Wellness Programs: We care about your well-being! Take advantage of our health and wellness initiatives, including mentorship programs and events promoting diversity, equity, and inclusion.

Global Community: Join a diverse team from 70+ countries, where collaboration and support are at the core of our success.

Qualifications

To excel in this role, you'll need:

Bilingual Skills: Fluent in both Spanish and English.

Customer Service Experience: Minimum of 1 year in a customer service role.

Education: High school diploma or GED.

Technical Proficiency: Strong computer navigation skills, ability to multitask, and eagerness to learn new technologies.

Work Environment: A quiet, distraction-free home office, high-speed internet, and access to a desktop or laptop for PC and internet testing.

Eligibility

Applicants must be legally authorized to work in the United States and reside in the country.

Apply Today

If you are enthusiastic about providing exceptional customer service experiences and being part of a supportive global community, we invite you to apply. Join us and reimagine the best version of yourself!

Employment Type: Full-Time