COMPANY OVERVIEW: Our client is an industrial warehouse operator located near the Port of Houston. The Company specializes in heavy lift services by operating indoor and outdoor cranes.

POSITION: Customer Service Representative

COMPENSATION: Competitive salary + DOE

BENEFITS: Standard package

LOCATION: Houston, Texas

SUMMARY: Our client is looking for a full-time receptionist. The ideal candidate will be well-spoken, comfortable speaking on the phone, able to multi-task, and have excellent computer skills. Responsible for engaging with customers on behalf of their company. Duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

DUTIES OR RESPONSIBILITIES:
Answers, Screens, and forwards incoming phone calls and provides information as needed including giving accurate directions to our facilities
Database management - heavy typing
Assorted project tasks

EXPERIENCE AND QUALIFICATIONS:
2-3 years experience of Customer Service
Strong clerical and administrative skills with attention to detail
Experience with Word, Excel, Outlook, PowerPoint, and database programs
Excellent communication skills- both written and verbal
Be able to assess and prioritize your workload

***PLEASE NOTE: We try to respond to everyone who applies for our jobs, but in periods of high activity it may not be possible. We hope we can personally help you find your new job and wish you success in your job search. For more information, please email Kristin Skendziel at (e-mail removed)