McFarland Engineering is hiring for multiple Customer Service Representative (Call Center) positions with a repossession management

Title: Customer Service Representative – Call Center

Type: Temp-to-hire; Full-time

Shift: 8:30 a.m. – 5:30 p.m. OR 9:00 a.m. – 6:00 p.m. OR 10:00 a.m. – 7:00 p.m.

Pay: $13.50-15.00/hour

Location: South Nashville / Off I-24 & Harding

The Customer Service Representative provides essential client services and account management to ensure client expectations are being met.

Responsibilities include:

• Build successful relationships with contractors and clients in order to service accounts


• Communicate verbally and/or systematically with clients and contractors to provide account updates and obtain any necessary documentation or guidance


• Use of internet databases and phone tools in order to locate customers/collateral


• Assist with updates and account management for team

Qualifications, knowledge, & skills:

• High school diploma required


• 1 years of previous customer service or call center experience required


• Proficient in Microsoft Office programs – Excel, Outlook, Word, etc.


• Great written and verbal communication skills