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Prod support analyst activities broadly include:
Provides senior level production support of Tier II applications, databases and/or systems
Provide technical support for several applications in the SDLC and troubleshoots issues
Ability to diagnose problems, define and co-ordinate the implementation of solutions individually
Ability to write, modify, and execute SQL queries for Oracle and SQL Server
Knowledge of Salesforce and Middleware solutions
Interfacing with Application Developers to communicate issues and suggest remediation
Excellent oral and written communications skills along with strong documentation skills
Resolve Incident Management issues from triage through to resolution
Managing the running of daily batch processing and scheduled production activities
Required skills:
- Excellent communication skills
- Salesforce CRM, APEX design knowledge
- IBM Middleware knowledge Data Power, ACE, OpenShift React
- Experience with development and testing of enterprise-level software architecture
- Experience with query languages such as Oracle PL/SQL
- Experience developing/optimization of query language scripts
- Experience with common data fix procedure
- Experience/understanding of agile process and its roles
- Experience using large scale version control, build and PMO tools (DevOps, etc.)
- Strong software analytic skills/experience
- Experience in training/mentoring a junior developer is a plus
- Experience/understanding of healthcare industry is a plus
Required Skills :
Basic Qualification : Additional Skills : Background Check :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set :Yes
Type of project :Other Project Type
Master Job Title :VMS Access Entry
Branch Code :Detroit
Saxon Global Inc
