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Encore Access is a small and rapidly growing company in the entertainment space. We provide services to ensure our clients can get the access they want to more than 120,000 live concerts, events, and theater productions nationwide.

We offer a remote working environment*, unlimited PTO, employee benefits, and a 401k plan. You'll be an individual contributor on a small team, able to see the effects and results of your contribution on a daily basis.

Encore Access is looking for a Data Manager to join our team and guide our growth as a data-driven organization. This is a great fit for a candidate who:

• Understands the best practices around data collection, transformation, warehousing, analysis, and visualization.
• Is experienced with industry-standard tools for data management, reporting, and distribution.
• Has a proven ability to work with various databases (both relational and NoSQL), cloud computing platforms, and business intelligence systems.
• Can thrive in a fast-moving environment that uses agile development techniques to adapt to evolving business requirements and priorities.
• Values the opportunity to make an immediate and visible contribution to the success of the business.
• Would like the autonomy to make critical decisions that lead to team wins.

Key Responsibilities

In this role, you will:

• Report to the CTO and work within the Technology team to accelerate and refine the company's data strategy in collaboration with internal stakeholders.
• Provide leadership as an internal "product owner" for our data coordinating the construction and evolution of data-oriented systems and infrastructure.
• Work as a trusted partner to our business team to understand their data-oriented requirements, help to identify critical metrics and KPIs, and deliver solutions that meet those needs.
• Drive the deployment and adoption of self-serve reporting and dashboard tools across the business, inspiring a culture of data-driven decisions.
• Build and maintain data models and data warehousing solutions that provide the basis for a modern analytics platform.
• Oversee the monitoring of data systems for performance, efficiency, and quality
• Analyze data to identify opportunities and provide new insights on industry trends and direction.
• Mentor and oversee contractors to ensure project work is assigned, prioritized, and delivered in alignment with company goals.

Requirements

Required Skills, Education, and Experience:

• 5+ years of experience in data engineering, analytics, and/or business intelligence
• A deep understanding of data modeling, transformation, warehousing, and related industry best practices
• Expert-level knowledge of modern data techniques and tools such as Python, C#, NodeJS, Terraform/Ansible, SQL and NoSQL platforms
• Proven skills with data warehouses such as Snowflake or Redshift, and integration ETL tools such as Talend, Snowpipe, and /or AWS Glue
• Expertise in the use and management of data visualization platforms such as Tableau Cloud, PowerBI, Qlik, and/or Metabase
• Strong analytical and problem-solving skills, including a willingness to ask questions of the business team about their operations and the market
• Proficiency with GitHub, JIRA/Atlassian tools, and the AWS cloud platform
• Proven skills with agile development practices and the desire to work as part of a collaborative team solving technical challenges in a fast-moving environment.

Desired Skills, Education, and Experience:

• Bachelors degree in computer science, Information Systems, or a related field
• For this role, knowledge of the music and concert industry is a strong preference
• Strong presentation and interpersonal skills, with the ability to communicate with colleagues at all levels of the organization, both technical and non-technical
• Thrives in an autonomous work environment with the empowerment to make critical decisions leading to team wins
• A willingness to challenge yourself and take on increasing responsibilities by growing this role's impact across the business.
• Program or project management experience, including work with remote and offshore teams.

Benefits

• Competitive base salary + profit-sharing
• Health, Dental, and Vision Insurance Available
• Unlimited PTO
• 401(k) with match
• * Location: We are a 100% remote company. However, we strongly prefer candidates based in the Denver/Front Range area for this role.

Salary Range for this exempt position is $120,000 - $150,000 annually.

How We Determine What We Pay

As a fully remote employer, Encore Access determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicants location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay, and potentially a higher offer than the posted range.

Encore Access is an Equal Opportunity Employer; employment with Encore is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

All offers of employment at Encore are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US.