Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

If you are looking for an entry level position into a growing, dynamic company that is addressing sleep medicine challenges in the workplace, SleepCharge by Nox Health is the place for you!

At Nox Health, our passion is delivering life-changing sleep health services across large employee populations. With a physician-led team of professional care managers and healthcare providers, our innovative technology platform enables SleepCharge to surpass existing models of care and deliver exceptional patient outcomes. We help companies to reduce their healthcare costs by fostering healthy employees. Better sleep makes for healthier, more productive employees.

Currently, many of our CPAP devices have stopped transmitting data due to 3G network shutdowns. This position will help manage the manual capture of CPAP data through SD card shipments and retrieval. This is an integral position within our company as it will ensure that treatment data is collected for proper care and safety of our patients.

As the project requirements diminish, you will become essential to the new process of educating our patients on using an SD card reader, compatible with various types of cellular devices.

This is an on-site position working 8-4 or 9-5 Eastern time at our Alpharetta location.

Responsibilities

• Ship, receive and upload data from CPAP device SD cards.
• Investigate issues with missing SD cards and/or outlier situations.
• Participate heavily in interactions with Care Team staff members.
• Manage SD card and mailing supply inventory.

Requirements

• Bachelors degree or 1 year experience in a healthcare setting or 1 year experience in customer service.
• Psychology, behavioral science, social work, or other related field preferred

• Stellar oral and written communication skills, including active listening.
• Exceptional customer service and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a high-pressure environment.
• Ability to work cooperatively as part of a team.
• Strict attention to detail, organizational skills and follow-through.
• Critical thinking and problem solving is essential.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only moderate standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Comfortable working with multiple software applications at one time.
• Ability to learn a proprietary technology platform for medical charting and tasking.
• Google Drive applications experience helpful.

Benefits

• Pay Range: $17-18/hr
• Medical, Dental, Vision Insurance
• 401K and 401K Matching
• PTO