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Datastage Production support Location: US-TX-Dallas Email this job to a friend
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Role : Datastage Production support Location : 100% Remote Type : Contract Mandatory Skill: IBM Infosphere Datastage Job Description : - Bachelor's degree in Computer science or equivalent, with minimum 09+ Years of relevant experience
- Should have strong Datastage experienced associate who has PROD support experience.
- Should be experienced in IBM Datastage.
- Should be experienced in Oracle, PL/SQL, Tableau.
- Should be experienced in Unix and Autosys
- Should have PROD support experience
- Good knowledge on Cloud concepts.
- Good experience in end to end implementation of DWBI projects, especially in data warehouses/data mart.
- The support person should have some exposure with various support processes like incident tracking, SR tracking etc.
- In case of any production issue, the support person should raise an incident and work with the concerned team.
- All the known errors should be documented in team portal.
- All the steps for trouble shooting also should be documented.
- If needed, Should be able to do some small enhancement activities also.
- Should attend daily customer calls, regarding the batch process.
- Should be able to update the customer on the SLA and various issues faced on the batch process.
- Should be able to work with other dependant teams as well for any issue resolution.
- Experienced in Waterfall & Agile.
- Working experience/knowledge of JIRA
- Experience in hybrid agile project execution methodologies.
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