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Role: Desktop Support Engineer Location: Richmond , VA (Day one onsite) JD: (link removed) Preferred relevant work experience 2 to 6 years Excellent knowledge in remote desktop support Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Good knowledge with windows 10 Performs upgrades as directed to ensure the longevity of equipment Test computers to ensure proper functioning of computer systems. Adhere to policies as per corporate manua