Report this Job
Desktop Support L2 support Cary, NC - 27513 : 3 Positions 12+ Months Experience-based Windows support Configuration/imaging Installation environment General Windows OS troubleshooting Hardware support and troubleshooting Troubleshooting hardware issues Replacing desktop/laptop hardware Installation of peripheral devices Business Skills: Experience of Deskside Level 2 troubleshooting Preferred if have experience in leading teams of 4-8 deskside engineers Ability to interact with customers to ensure that the service is efficient and responsive Provide SME support analytically to a successful conclusion Ability to interact with cross functional teams of EUC to provide support on any due diligence required to perform the solutioning of the of field services/deskside support project architecture A self-starter with ability to work on their own initiative
tanishasystems
