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Job Title: Desktop Support Specialist

Job Location: Dallas, TX (onsite)

Job Type: Contract 12+ Months

Mandatory Skills Description:

• Good communication skills,
• Ability to articulate IT troubleshooting with non-IT personnel, providers, and medical staff,
• Ability to work autonomously with little supervision and good documentation skills.
• Minimum 3 years IT experience with 5 + preferred.
• 3 or more years of experience with PC operating systems
• 3 or more years of experience in a customer service role
• 3 or more years of Technology Support experience
• Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN), and Wide Area Networks (WAN)
• Experience with MS Office (including Word, Excel, and PowerPoint) Assets
• Information Technology Certifications preferred
• Computing Technology Industry Association A+ Certification preferred

Nice-to-Have Skills:

• IT Field tech experience, in any discipline, medical/clinical support preferred. Must have own transportation and be willing to travel to multiple clinics in the area when needed.