Job Title:  IT Desktop Support 

Duration: 1 Year

Description:

• • Responsible for the effective acquisition, installation, maintenance, and use of desktop technology.


• • May be responsible for the purchase and installation of hardware/software.


• Represents bridge between technology and business needs.


• • Resolves problems with new and existing equipment.


• • May train end users on software. • Administers end user requests and projects.


• • Coordinates resources to solve problems.


• • Learning and applying a basic knowledge in one skill area.


• • Limited use and/or application of technical principles, theories and concepts.


• • Develops solutions to routine technical problems of limited scope.


• • Work is closely supervised. • Follows specific, detailed instructions.


• • May be assigned to small projects or to phase(s) of larger projects.


• • Contributes to the completion of routine technical tasks.


• • Failure to achieve results can normally be overcome without serious affect on schedules and programs.


• • Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group.


• • May or may not have frequent external customer contacts.

Education: Associates required in IT related field



Skills/Experience: 3 years Desktop support experience