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Hello,I hope this email finds you well.This is Akshat Gupta from Valiantica Inc. This email is a reference to jobs Desktop System Spec. go through the job descriptions and let us know if you are interested in the same. Please reply with your updated resume and expected compensation. Feel free to contact me on Ext.254 for more information. Position- Desktop System Spec Location- Milpitas, CA (Onsite Role) Interview- Phone and SkypeDuration- Contract OpportunityVisa- All visas are acceptable. Top 3 Daily Responsibilities- Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed Support onsite (Zoom) conference rooms; setting up conference rooms to use technology services (e.g. presentations, network connections, and audio/visual); performing daily checks of conference rooms to ensure all equipment is working properly- Support and handle new hire tasks; provision new systems for replacement and new hires setupAdditional Responsibilities:- Service End-User Walk-Ups and by Phone Assists in determining suitable software and/or hardware to meet user requirements Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses- Maintaining an inventory of PC hardware equipment and software programs- Providing relocation of PC systems as needed- Meeting and coordinating with other local Technology department members on product installation, training, and support- Coordinating with other areas and departments of the firm where overlap exists to develop efficient procedures and communications to streamline processes regarding product installation, training, and support to satisfy various department needs- Assisting with special projects on various issues as needed- Documentation; write and update documentation of all IT/Systems Processes- May conduct training programs designed to educate an organizations computer users about basic and specialized applications.Must have:- 4+ years of experience in related field; supporting end-users (in person) in a corporate environment- Knowledge of WIN 7/10/11- Be able to troubleshoot; WIN 7/10/11, Office 365, computers/laptops SW and HW (on windows Be able to troubleshoot video conference rooms- Communication skills; be able to assist users and explain issue in non technical terms for user to understand and communication clearly with other team members verbally, written, and process flow charts- Excellent customer service skills, strong attention to details with excellent follow up is preferred, with a sense of urgency daily interaction with user and team- Able to work independently as well as with a team- Able to lift to 40+ pounds of technical equipment- Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams Knowledge of ITIL and ITSM best practicesNice to have:- 4 year college degree in relevant field- Mac knowledge- IT COMPTIA certifications; 2+years;- General knowledge of networking such as TCP/IP routing on WANs and LANs, switches, firewalls, VPNs, SAN and wireless