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Our client is one of the leading destination specialists for Southern Africa. They create tailor-made itineraries for FIT, Group and MICE Travellers.

Job Purpose
To successfully quote profitable tour products for existing as well as new clients.

Key Responsibilities
Sales

• Secure business and effectively cost products
• Understand the market and margin control
• Build up and maintain agent and supplier relationships
• Source new products
• Develop own sales strategy to secure more business through existing and new agents
• Work closely with the team to achieve goals

• Quote and design successful creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests
• Capture and confirm bookings in Tourplan
• Negotiate with suppliers for better rates, cancellation policies and FOCs
• Find new suppliers that offer a good service and better rates
• Follow up on quotes that have been sent out
• Successfully run groups, tour series, and FIT booking
• Compile welcome pack documents
• Create co-pilots according to itineraries
• Handling the 24hour emergency phone
• Prepare guide documentation and brief guide before travel date
• Work closely with tour guides whilst on tour

• Instruct debtors to raise invoice
• Reconcile supplier invoices for processing
• Assist debtors clerk with invoicing / collection queries
• Reconcile tour guide expense sheets on completion of tours and check guide salary invoices