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PIVOT Agency is a full-service sports marketing agency built at the nexus of brands and culture, forming alliances between consumer brands, athletes, sports, the arts, causes, business & media.

Our Mission: To deliver best-in-class expertise, always prioritizing our clients needs to achieve optimal success.

Our Vision: To be the industry-leading sports & entertainment agency by offering a strategic array of diverse, best-in-class client services.

SUMMARY

The Director, NBA Travel Accounts is an effective communicator with a clear focus on performing for our current clients and being a key member to help build out a vision for the future of the Pivot NBA travel division, reporting directly to VP, NBA Travel. Our ideal candidate has a strong understanding of full season logistics as it applies to NBA teams / hotels. This person will be responsible for client onboarding, sourcing, contracting, oversee day to day operations, finance & analytics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Liaison with team travel secretary in the development of a detailed team resume prior to the start of contracting hotels for upcoming season
• Upon schedule release, block potential hotels for the upcoming season, overlapping check-in and check-out dates to accommodate different scenarios
• Negotiate contracts with hotels achieving the best rate and most conducive concessions based on team preferences
• Review all contracts for accuracy prior to submitting to team for review, approval and signature
• Work with the team on day-to-day operational needs
• Review all arrangements with Hotel CSM 72 hours to arrival to ensure a successful team stay
• Be on-call 24/7 for travel secretary last minute requests, needs or changes.
• Effective and timely communications with both internal and external clients to provide best in class service
• Review final invoice prior to submitting to team after PIVOT internal accounting has processed it
• Follow up with team and hotel on any feedback or challenges encountered during the stay
• Actively source new opportunities within the NBA Teams, and other professional sport teams, to grow the PIVOT portfolio
• Manage / oversee NBA Team Accounts at the direction of the VP, NBA Travel
• Some travel may be required for this role

SUCCESS CRITERIA

• Ability to meet and exceed individual and department revenue goals on behalf of our NBA travel clients
• Ability to act in the best interest of company objectives and collaborate with fellow team members and senior leadership
• Ability to use sound judgment and personal discretion in representing the companys values and objectives inside and outside of the office
• Ability to demonstrate commitment to PIVOT and PIVOT clients
• Ability to uncover additional travel business opportunities from our NBA clients (i.e. business analytics conferences, All-Star events, and other team activities including basketball camps, etc.)
• Proficiency in using communication tools and software (e.g., email clients, CRM and video conferencing tools) Ability to work collaboratively and independently

Requirements

Required Education and Experience:

• BBA/BA/BS in Business Management preferred, but related work experience can be substituted
• 3+ years of experience in Sales, Marketing and Business Development
• 3+ years of experience in an NBA/Hotel related position (BBOPS and/or Hotel Sports & Entrainment Sales Manager)
• Expert knowledge and understanding of NBA logistics/ Hotel logistics from both a competitive and business perspective
• Existing book of business and industry relationships

QUALIFICATIONS

Knowledge, Skills, Abilities

• An appropriate level of drive and toughness to effectively manage multiple demanding critical projects in a fast-paced, technical environment, and rapidly evolving industry
• Advanced negotiation skills
• Excellent presentation, written, and oral communication skills
• Acute attention to detail, organization and efficiency
• Experience using Salesforce, CVENT, Google Suite, and MS Office
• Strong understanding of the hotel hierarchy

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Work From Home

EMPLOYMENT PRACTICES

At PIVOT Agency, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law.

WORK ENVIRONMENT

This role operates in a typical business environment working remotely from an employees home office. This role routinely uses a computer and its voice or video call capabilities. This role requires working long hours sitting and staring at a computer and talking via voice and video calls.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to use a laptop computer. Specific physical abilities required by this job include sitting, standing, talking and hearing both in person and over the phone and keyboarding.