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About ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few!

At the heart of ROLLER is our team - which consists of 100+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!

About the Role

We are on the hunt for a dynamic and motivated Business Development Director who can bring strategic thinking and results-driven skills to help ROLLER achieve our ambitious revenue goals.

As the Business Development Director, youll lead a high-performing team of Business Development Representatives to identify new business opportunities, cultivate strong relationships, and drive growth. With your strategic thinking and passion for success, youll create winning strategies that help ROLLER expand and succeed.

What Youll Do

• Overseeing, developing and motivating a team of Business Development Representatives (BDRs) who are responsible for supporting inbound interest and outbound prospecting strategies
• Working with the VP of Sales to proactively improve workflows, remove barriers, and ensure adequate opportunity qualification
• Build and lead the end to end outbound strategy, including identifying prospects and target markets that align with our go to market strategy and product market fit
• Develop and manage both our inbound & outbound lead development process including initial prospecting and opportunity assessment
• Managing success metrics and consistently reporting on team results alongside Sales and Marketing leadership to drive consistent growth and feedback loops throughout the sales funnel
• Developing and implementing prospect engagement strategies that align with ROLLERs overall objectives, including working with other departments within the company to ensure that sales strategies are effective and results align with our overall goals
• Conducting market research to identify trends, potential opportunities, and competitive challenges. This may involve analyzing data, gathering customer feedback, monitoring industry news and trends, and developing resources that BDRs can leverage along the way
• Meeting sales targets and revenue goals as set by the company, tracking sales performance, and making adjustments as needed
• Implement qualification frameworks by developing assets, designing Saleforce and supporting tools with our internal technical teams to then operationalizing it whilst the ongoing management

About You

You will be a key member of our leadership team, driving the success of our business and helping us achieve our ambitious growth targets. You are motivated by change and the need for problem solving with a drive to improve efficiency and effectiveness continually.

You will be responsible for leading a high performing team and growing your team whilst also your demonstrated ability to think strategically & creatively to drive results.

• You bring 5-7 years of Sales of Business Development Leadership experience ideally in a SaaS business, managing sales budgets, conceiving and executing effective and efficient sales process & methodologies to maximise customer acquisition.
• You have experience growing the capabilities of your team
• A self-starter with a bias for action, attention to detail and a track record of delivering impact in fast-paced environments
• You are a highly motivated & results-driven leader who can create urgency and drive velocity in our sales cycle
• Proven track record of delivering results, with ownership over key business metrics, and ability to take full responsibility in creating and executing on business growth strategies
• You have a track record of being able to influence decision making across all levels of a business without authority
• You know how to build a business case for new opportunities and communicate the need effectively across all teams
• You have excellent written & verbal communication skills with an exceptional ability to build strong relationships with a wide variety of stakeholders
• Experience using tools like Gong, Calendly, Slack and GSuite

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• We offer a work-from-home allowance to set your new workspace up!
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our Vibe Tribe - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• 401(k) plan as well as health insurance
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   Youll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Chief Operating Officer (COO)
   You will get to meet with our COO to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a vibe check on us to make sure our culture & vibe meet what you are looking for!