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Director of Operations Miami
Location:
US-FL-Miami
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Reporting directly to ownership, this key role has oversight responsibility for the day-to-day operations, culture and financial performance of all Food & Beverage operations within company'sportfolio. This position requires exceptional leadership and vision, and the ideal candidate will
possess multi-unit experience within high-volume operations as well as a proven track record of successfully delivering on multiple objectives.

Essential Duties & Responsibilities
Monitor and actively oversee the operations of all venues within the company's portfolio, working closely with each venues management team
Participate in creating and developing successful Food & Beverage concepts
Provide leadership to a small (five-person) corporate team, including our Creative Director and Beverage Director, ensuring that each area of responsibility has measurable objectives
Work with departmental training to improve execution, consistency, service and presentation at each venue within the portfolio
Alongside ownership and venue-level management, direct and oversee the financial success of all venues by taking ownership of Food & Beverage revenue goals, managing expenses, controlling labor costs and guest satisfaction scores
Accountable for preparation, presentation and monitoring of annual operating budgets
and capital plans
Create and manage pre-opening budgets for new openings
Monitor budgets versus actual results, report variances to leadership and take all
necessary corrective actions to address variances
Oversee menu development, i.e. restaurants, bars and banquets
Oversee, maintain and ensure compliance with all Food & Beverage Standard Operating Procedures to include the Employee Handbook, Food & Beverage cost controls, operational controls, sanitation, liquor control/laws, productivity and production

Lead the development and implementation of Food & Beverage-related elements within the annual business plan and budget to include concept development, concept repositioning and branding efforts
Conduct venue inspections to gauge operational performance, cleanliness, and adherence to brand, local and national regulations and requirements


Essential Attributes & Qualifications
Exceptional interpersonal and communication skills with a focused attention on the guest experience
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing and mentoring both individuals and teams
Ability to actively influence and drive collaboration with individuals or groups at various levels within and outside of the organization
Excellent organizational skills; ability to function under time constraints and deadlines with sharp attention to detail
In-depth knowledge of all disciplines within Food & Beverage operations, including but not limited to: branding-strategy implementation, sourcing, distribution, cost controls and
regulatory standards/compliance
Ability to effectively achieve operational and finanical goals and objectives by implementing strategic and operational plans, budgets and best practices; monitoring and evaluating results
Maintain a professional, neat and well-groomed appearance

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