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Director of Operations and Finance, Southeast Asian Development Center

Position Title: Director of Operations and Finance

Reports to: Executive Director

Position: Full-Time, Hybrid (4 days a week onsite, 1 day remote), 37.5 hours per week, Exempt

Location: San Francisco, California

Salary: $110,000-116,000

Benefits: Employer paid medical, dental, vision, 401 k employer match, AD&D, Employee Assistance Program (EAP), commuter benefits, paid holiday, vacation, sick days, and professional development training stipend.

Start Date: ASAP

About Southeast Asian Development Center

The Southeast Asian Development Centers mission is to foster a healthy, thriving and self-sufficient Southeast Asian American community. Founded in 1977 in San Franciscos Tenderloin District, SEADC (formerly known as Vietnamese Youth Development Center) is dedicated to lifting children, youth, and families from Cambodia, Laos, Vietnam, and elsewhere out of poverty. For four decades, SEADC has helped transform and uplift thousands of youth and families with critical services. We provide jobs, academic support, language services, and cultural and social guidance.

The Southeast Asian Development Center develops and administers programs that serve the needs of the Southeast Asian communities. We equip our Southeast Asian youth with the critical tools and resources they need to successfully transition into adulthood. We provide Southeast Asian communities with culturally appropriate support for their physical and mental well-being. We break down the systemic barriers preventing equal access to employment opportunities for Southeast Asians, providing resources and jobs.

Today, SEADC is building strong communities together.

The Role

The Finance and Operations Director is responsible for the effective management of the Southeast Asian Development Centers (SEADC) financial, operations, and human resources functions in support of our mission to eliminate the social, economic and education equality gap affecting Southeast Asian communities. The position serves as part of the internal leadership team and is instrumental to SEADCs continued success. The ideal candidate will be a seasoned professional with specific expertise in nonprofit fiscal management and fund accounting, human resource law and best practice, nonprofit management and governance, and operations management.

Responsibilities

Leadership & Management

• Be a cross-functional leader position who is both strategic and tactical.
• Partner closely with the Executive Director and leadership team to cultivate a strong organizational culture that is inclusive, transparent, and results oriented.
• Manage a small team through impactful prioritization, clear communication, and effective delegation. This team currently includes (1) the Bookkeeper who manages the AR/AP administration and payroll, and supports in financial reports and updating budgets, (2) the HR & Office Manager who supports the facilities management and HR operations, and (3) the Marketing and Communications Associate.
• Select and manage vendors to deliver impact and meet organizational goals while staying within budget.
• Leverage your leadership and organization skills to oversee the following functions listed below.

Finance

• Accounting. Manage all accounting activities including payroll management, reconciliations, shared allocations, and restricted assets, while ensuring compliance with GAAP standards, regulatory requirements, and other policies and best practices. Design, administer and oversee accounting structure, fiscal policies, internal controls, systems (QuickBooks), and budget tools (Excel worksheets). Supervise and support bookkeeper.
• Audit and Tax Filings. Lead the preparation and review of year-end audited financial statements and federal and state filings in conjunction with independent auditors.

• Budgeting. Lead the preparation of all organizational budgets and financial plans and provide high-quality, fiscal management, including tracking income and expenses, reporting against budget, updating quarterly forecasts, and monitoring cash flow.
• Contracts. Ensure acceptable requirements and tracking abilities; monitor compliance and reporting to ensure synchronization with all departments; review grant budget applications.
• Reporting. Develop reports to enhance monitoring and management of programs, restricted grants, cash flow projections, and board-restricted net assets. Perform long-term financial modeling to aid strategic planning and development approaches. Review financial reports with the management team, and present budgets and reports to the Board of Directors.

Operations

• Governance. Support the Executive Director in managing the Board of Directors and committees, attending Board meetings as necessary, documenting actions through minutes, and providing updates to the Board.
• Facilities Management. Oversee building management and vendors to ensure efficient maintenance and operations of facilities. Supervise lease renewal, termination, and expansion of facility selection processes.
• Compliance and Policies. Design and manage the practices, protocols, and policies that support collaboration and decision making across the team and strengthen our financial and operational systems. Ensure compliance with all government regulations, including those related to employment and charitable registrations.
• Insurance. Oversee risk management, including all organizational insurance coverage, managing the policies and renewals.
• IT Management. Oversee IT and computer policies, security, resources, software, connectivity, and support either in-house or through an IT support vendor.
• Tools and Systems. Identify and lead the implementation of tools and templates that support logistics, project management, information sharing, collaboration, record keeping, and financial management with internal and external partners.

Human Resources

• Talent Management. Manage recruiting, hiring, development, and retention of the team. Partner with recruiting vendors to grow the team. Create and evolve the hiring process from interview processes to offer calls. In partnership with other leaders, create and manage the learning and development plan for teams and individuals.
• HR Processes, Policies, and Compliance. Oversee and update all HR processes to support an engaged, talented, and diverse team. Ensure compliance with relevant employment law and proper maintenance of all personnel records. Administer all personnel policies and maintain a compliant employee handbook. Stay current with HR law and best practices and recommend updates as needed.
• Benefits & Compensation. Manage, monitor, and communicate SEADCs benefit programs, ensuring the best possible benefits in the context of available resources. Manage SEADC 401(k) Plan in conjunction with Third Party Administrator. Manage health insurance plans, paid time off accrual, employee stipends, and any other benefits offered by the organization. Analyze compensation levels against benchmarks and effectively communicate our compensation philosophy to staff.

Requirements

Education

• Bachelors degree required.

Preferred Competencies

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Diversity - Global cultural & contextual awareness for working collaboratively with internationally diverse clients, colleagues, and API communities; Understanding of culturally competent services and trauma-informed practices.
• Leadership - Exhibits confidence in self and others; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others; Is willing to roll up sleeves and work side-by-side with team members.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Managing People - Includes staff in planning, decision making, facilitating and process improvement; Makes self-available to staff; Provides regular performance feedback; Develops subordinates skills and encourages growth; Improves processes, products, and services; Continually works to improve supervisory skills.
• Strategic Thinking - Understands the capacity and potential of programs and teams and applies that understanding to develop a strategic plan that guides the improvement and development of programs in order to meet SEADCs mission.

Experience and Skills Required