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Dispatch Specialist I
Location: US-WI-La Crosse
Jobcode: 81212b35b708ab81385c3d0ff324f2ea-122020
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- Utilize systems to monitor workflow and load the work to qualified technicians.
- Evaluate and reassign work to available technicians as needed.
- Work to monitor and regulate work volumes.
- Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
- Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
- Ensure that service orders and repair tickets are processed accurately.
- Acquires skills through a combination of formal training and considerable on-the- job experience.
- May serve as lead and/or primary technical resource within department or work area.
- High School, GED or equivalent education and relevant experience.
Stark HR Consulting LLC
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